Rollout of an Internet Billing System Shortens Process Time and Eliminates Errors

by admin on May 17, 2013

CLIENT:  Nationwide broadcast media company

Subsidiary of a global media and entertainment conglomerate — providing broadcast programming to 220+ affiliated stations across the United States. 


  • Generating contracts and bills for services supporting affiliates was a manual process with a significant error rate.
  • Management desired a standardized means for recognizing revenue across the affiliates to eliminate inaccuracies.


  • Designed, developed and delivered an Internet billing system to automate contract approval, billing, revenue recognition and the quarterly accrual process.
  • Provided technical guidance and advice.
  • Supervised quality assurance.
  • Assisted with production implementation. 


  • The contract approval time was shortened by 37%.
  • Revenue reports to management were produced in less than half the time with a higher degree of accuracy.
  • Billing inaccuracies were virtually eliminated.
  • Affiliates now utilize a common workflow for contract and bill processing — eliminating errors, delays and inconsistencies associated with prior processes.    

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