Compliant Workstations Lead to Better IT Support and a Focus on Business Needs [hidden]

by admin on November 21, 2012

Client: Apparel Company

A leading apparel company with a reputation for excellence in product quality, value, operational execution, and the design and marketing of a broad array of products under nationally recognized brands including sportswear, jeanswear, suits, dresses, menswear, shoes, accessories and costume jewelry.

Challenges

  • Growth through acquisition challenged the IT organization with supporting a multitude of software configurations and versions residing on workstations across the enterprise, increasing costs.
  • System software was outdated and inconsistent among workstations—operating systems and applications weren’t always current and supported, and updates and patches weren’t installed on all machines. Naming conventions were non-standard as well.
  • There were no system policies and controls across the enterprise to prevent the storage of non-business-related information on employee desktops (such as music and image files), potentially compromising security and risking possible legal ramifications.
  • Compliance with Sarbanes-Oxley legislation was essential in order to be ready for an upcoming organizational audit.

RMK Solution

  • Evaluated, upgraded and cleansed 1,500 workstations at three major operations sites to comply with the new enterprisewide standards.

Results

  • All workstations in the organization became fully compliant, enabling IT to more effectively and efficiently support the enterprise.
  • With less effort dedicated to supporting desktops, IT was able to proactively focus on future business needs.
  • Preparation for the Sarbanes-Oxley audit was completed ahead of schedule.

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